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Global Competition 28 MoldMaking Technology —— OCTOBER 2017 competitors, who were knocking at our customers' doors. By opening our Mexico office, we strengthened relationships with many existing customers who are there." Day says that Mexico has seen a lot of growth in recent years, mainly because of the huge influx of automotive sector business, which brought more competi- tion from mold shops from around the world. It also brought molding shops, standard component suppliers and machine tool suppliers. "In our region, the industry is in constant growth mode. I find that Mexico is a very active market in the plastics industry, as I have seen it grow over the last 10–15 years. I now see state-of-the-art molding facilities com- plying with ISO industry standards, using SAP systems (manufacturing and supply chain management software), establishing quality control departments, and more. There are sophisti- cated tooling technology systems at many injection plants today, including four-level and automated in-mold label- ling molds (some of which StackTeck builds), multi-material applications, clean room servo motor molds and more that were not as widespread in the past." "Mexico was the first place in the world where StackTeck established a local regional office with an exclusive StackTeck representative outside of Canada. We have experienced continued growth in demand from customers there," says Jordan Robertson, general manager of business development. Asked about challenges related to cultural differences, Robertson says Day was the right person to establish a presence for StackTeck in Mexico. He worked at StackTeck Canada and knew the company's products and capabilities, plus he was born there and could naturally work side by side with customers. "I think because of that, we were more fortu- nate than a lot of other companies when it comes to opening North America doesn't stop at the U.S. Southern border. StackTech Systems Inc. builds all of its molds in Canada, but has a regional office in Guadalajara, Mexico, where a team of representatives provides sales and support services to customers primarily in the packaging industry. StackTeck participates regularly at trade shows in Mexico. Here, one of the company's molds is running at the Sumitomo Demag Booth (known as Avance Industrial in Mexico) at Plastimagen. Image courtesy of StackTeck Systems Inc.